Keynote Speaker


Mr Raja Segaran

Director, Head of Strategy, Research & Insight - Malaysia Digital Economy Corporation (MDEC), Malaysia
Title: The Digital Economy and Its impact to Society, Business and Government: A Malaysia’s Perspective

The digital economy, a transformative force powered by technological advancements, is reshaping the fabric of society, business, and government. In this dynamic landscape, the profound impact of digitization is evident across various facets of our interconnected world.


The digital economy is a catalyst for societal evolution, fostering connectivity and changing the way individuals interact, communicate, and access information. With the ubiquity of smartphones and high-speed internet, communities are more connected than ever. This connectivity has facilitated the rise of digital communities, enabling individuals to engage in social, educational, and economic activities across borders. The digital economy necessitates a concerted effort to bridge the digital divide, ensuring that the benefits of technology are inclusive and accessible to all.


In the business realm, the digital economy is a driving force behind innovation, efficiency, and global competitiveness. Companies embracing digital transformation are optimizing operations, leveraging data analytics, and adopting artificial intelligence to enhance decision-making. E-commerce has revolutionized the way businesses reach consumers, breaking down geographical barriers and creating new avenues for growth. Yet, this transformation brings challenges such as cybersecurity threats and the need for upskilling the workforce to navigate the evolving technological landscape.


Governments worldwide are grappling with the complexities of governing in the digital age. The digital economy demands agile regulatory frameworks to foster innovation while safeguarding consumer rights and data privacy. Smart governance, enabled by digital technologies, enhances public service delivery, streamlines administrative processes, and promotes transparency. However, it also raises questions about cybersecurity, digital rights, and the ethical use of emerging technologies. Governments are navigating this terrain, seeking to strike a balance between encouraging innovation and safeguarding the public interest.

In summary, the digital economy is a transformative force that permeates every aspect of modern life. Its impact on society, business, and government is profound, presenting opportunities for progress and posing challenges that require careful navigation. As we navigate this digital frontier, a collaborative, inclusive, and forward-looking approach is essential to ensure that the benefits of the digital economy are realized by all.


• Raja is currently the Director of Strategy, Research & Insights in Malaysia Digital Economy Corporation (MDEC), an agency tasked by the Government to develop and lead the country’s digital economy.

• He has led the development of various national macro-strategies and roadmaps for the country’s digital economy and sits in several national level platforms, committees and task forces to help the country to shape strategies and policies to deliver impactful outcomes.

• Raja is an Adjunct Professor in UNITAR International University for Digital Strategies to support the university’s goal to bring in industry perspectives in developing future-ready talents.

• He is also a Fellow with the Malaysian Institute of Management (FMIM).

• At the international front, Raja is the Global Chair for the Digital Economy & Financial Inclusion (DEFI) Sub-Committee under the IEEE’s Digital Resilience Industry Connection Program.

• Prior to joining MDEC, Raja was a Director with Ernst & Young Advisory in the Kuala Lumpur office as one of the leaders in the Transformation domain. He has led the set-up and management of several medium to large transformation offices for various multinational and local clients in the private sector.